One of the best experiences we have ever had in dealing with a contractor. Rich Lacey was a pleasure to meet with, very friendly and very professional. Amazing attention to detail and highly responsive. We like dealing with people who have a passion for what they do and sell. His expertise in type of fabric and color selection was much appreciated and spot on. When my husband mentioned that he was a Vietnam Veteran, Rich not only thanked him for his service, but gave him a discount on the order we were placing. As summer days go in N.C., it was hot the day of installation; however, Rich and his installer worked tirelessly completing the job. The awning is gorgeous and we are now able to be outside more throughout the day with the shade it provides. I especially love the sense of coziness it gives to the patio, plus the house is cooler when the awning is out. The ambiance from the LED lights at night is pretty awesome too. After the awning was installed, the patio was cleaner than when Rich arrived! This is not always the case when dealing with contractors. We were so happy with the fabric patio awning that we ordered a vinyl one for a small building in the backyard so that my husband could work on projects in the shade. We highly recommend, without reservation, Rich Lacey (R & S General Contracting, Inc.). Look forward to turning to him if we have renovation needs in the future. Thank you, thank you!!!
Jack S. in Monroe, NC
Rich and his men installed a sunsetter awning at our house. Not an easy install due to our house and header but they did a great job. Would highly recommend them and use them again
Jim R. in Fort Mill, SC
We had R&S install an awning on our house and we just love it. Rich is a professional and does quality work and we felt comfortable doing business with him. He also did it in a timely fashion. I will certainly be doing business with him in the future with more upgrades.
Carol R. in Stallings, NC
Rich Lacey installed my Sun Setter and returned today to make a minor adjustment. He is and absolute pro and best contractor with whom I have had the pleasure to with.
Bill J. in Fort Mill, SC
Rich is a straight up, upfront honest guy. He is not the cheapest, but his work is great and he gets it done when promised. He took care of a few projects around my house and even gave me a refund when less than expected work was needed. Would definitely recommend.
Thiago S. in Charlotte, NC
Rich is a great guy, and did a wonderful job installing our sunsetter awning, we had an issue a few days later he came back and addressed our concerns.
Louis R. in Fort Mill, SC
I had a Sunsetter awning installed over my patio. R & S was very reliable, reasonable, honest, and best part – they cleaned up when they were done. Very refreshing to find high quality integrity and workmanship. Would highly recommend them for all types of handyman jobs. Will definitely be calling them for future jobs.
Ann W. in Huntersville, NC
We ordered a SunSetter awning through Costco, thinking we could install the awning ourselves. We are a fairly handy couple when it comes to handyman projects; however, when the awning was delivered to our house, we realized we were over our heads with this project. We quickly called R&S for the install. R&S promptly showed up on the agreed upon day/time of installation. They did a very professional job of installing the 20′ awning and provided a lot of information on the awning and how to take care of it. When they finished the project, they cleaned up behind themselves as if they had never been there. I will hire R&S for future projects.
Homeowner in Charlotte, NC
friendly, professional, respectful of time and expense
Barbara Z in Indian Trail, NC
R&S did a wonderful job installing my new sunsetter awning. Rich responded to my emergency call on Sunday. As a courtesy he removed the storm damaged awning so it wouldn’t damage my house. He got my new one on order that day and installed it when he said he would. Extremely pleased